Privacy Policy
This page explains how SmartCare RX Pharmacy collects, uses, discloses, and protects information through its Website and includes its Notice of Privacy Practices.
SmartCare RX Pharmacy (“SmartCare RX Pharmacy,” “we,” “us,” or “our”) operates this Website and provides the services described.
By using this Website, you agree to the practices described below.
PART 1: WEBSITE PRIVACY POLICY
1. Information We Collect
We may collect information you voluntarily provide through forms, including:
- name
- phone number
- address
- date of birth
- prescription or medication details
- provider or insurance information
- uploaded documents
- any other information you choose to submit
We may also collect limited technical data such as:
- IP address
- browser type
- device type
- pages visited
- date and time of access
2. How We Use Information
We may use information to:
- respond to inquiries and submissions
- process prescription-related requests
- communicate with you
- operate and improve the Website
- maintain security
- comply with legal obligations
3. Cookies and Embedded Content
The Website may use embedded content (such as video) and similar technologies. Additional analytics or tracking tools may be added in the future.
You may control cookies through your browser settings, though this may impact Website functionality.
4. Third-Party Services
We use third-party providers for:
- HIPAA-compliant form processing (Hipaatizer)
- Website hosting and infrastructure
- embedded content (such as video)
These providers may process information as necessary to support their services. Their use is subject to their own policies.
5. Data Security
We take reasonable administrative, technical, and physical safeguards to protect information submitted through the Website. However, no system is completely secure.
6. Data Retention
We retain information as necessary for pharmacy operations, legal compliance, and recordkeeping.
7. Children’s Privacy
We do not knowingly collect personal information online directly from children under 13. However, parents, guardians, or authorized individuals may submit information on behalf of a minor where permitted by law.
8. Your Choices
You may contact us to update your information or ask questions about how it is handled. We may retain certain information where required by law.
9. Changes to This Policy
We may update this policy at any time. Continued use of the Website means you accept updates.
PART 2: NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW YOUR HEALTH INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS IT. PLEASE REVIEW IT CAREFULLY.
How We Use and Share Information
We may use and disclose your health information for:
Treatment
Providing and coordinating pharmacy services with providers.
Payment
Billing and collecting payment from you or your insurance.
Healthcare Operations
Running and improving pharmacy operations.
Other Uses
We may also disclose information:
- as required by law
- for public health and safety
- for regulatory or legal processes
- to business associates supporting our operations
Your Rights
You have the right to:
- access your health information
- request corrections
- request restrictions in certain cases
- request confidential communications
- receive a copy of this notice
- file a complaint
Our Responsibilities
We are required to:
- protect your health information
- follow this notice
- notify you of certain breaches when required
Changes to This Notice
We may update this notice at any time. Updates will be posted here.
Complaints
You may contact us or file a complaint with the U.S. Department of Health and Human Services.
Accessibility Statement
SmartCare RX Pharmacy is committed to making its Website accessible and usable for all visitors, including individuals using assistive technologies.
We aim to provide a user-friendly experience and make reasonable efforts to improve accessibility and usability as our Website evolves.
Ongoing Improvements
Accessibility is an ongoing effort. We may update or improve Website content, features, and functionality over time to enhance accessibility where reasonably feasible.
Third-Party Content
Some areas of the Website may rely on third-party tools, integrations, embedded forms, or external services. We do not control the accessibility of these third-party platforms, but we welcome feedback if you experience difficulty accessing any part of the Website.
Need Assistance
If you have difficulty accessing any part of this Website, please contact us and we will make reasonable efforts to assist you.
Contact Information
SmartCare RX Pharmacy
1572 Citrus Medical Court
Ocoee, FL 34761
Phone: (407) 337-5250
Fax: (407) 337-5251
Email: info@smartcarerxpharmacy.com